To our friends, clients, vendors, and to those in the Los Angeles community we have been honored to serve for so many years — we very much hope you are staying safe and remain in good health during this unprecedented, uncertain, time — paying heed to the guidelines set out by our government officials, the CDC, and health organizations.

As a company that specializes in communications, pro audio equipment, and sound systems, Hollywood Sound Systems is defined as an "Essential Business" — as a “business that supplies other Essential Businesses with the support or supplies necessary to operate” (County of Los Angeles Department of Public Health Order of the Health Officer, Revised Order 3/21/20, 13-D, N), and as “an essential critical infrastructure services provider” in the communications and information technology categories, as classified by the CISA guidelines, as per the Memorandum on Identification of Essential Critical Infrastructure Workers During COVID-19 Response. Hollywood Sound Systems provides vital communications support services, professional sound equipment, wireless communication, fiber optics, and digital technologies such as A-Over-IP — to media outlets, podcasters, radio, television, broadcast groups, and more.

During this time, to ensure the safety of our products and of our people, we have been implementing particular precautions: monitoring daily updates from the LA Dept. of Public Health and CDC, following their guidance, including strict observance of social distancing measures, providing access to the correct hand sanitizer and hand washing facilities with soap and water, washing our hands frequently, and keeping ourselves and our products disinfected and safe.

The recovery plan for California, and the Los Angeles area, involves the gradual easing of restrictions in a series of carefully monitored phases. Late last week, our State entered the beginning of Phase Two, with the possibility that we may be able to progress to the next phase very soon. In response to this encouraging news, for the guidance and benefit of our clients and guests, we'd like to update you to our current policies and practices:

  1. AT THIS TIME, OUR DOORS ARE KEPT LOCKED — we do not accept walk-ins. Instead, we ask that you call and arrange an appointment to pick-up or purchase equipment. It is a good idea to call when you arrive at our parking lot. All drop-offs and pick-ups of orders and shipments take place via the warehouse entrance at the back of our building.
  2. A MASK OR FACE COVERING is required for everyone in attendance at our building. Please note, if you do not have a mask, you will not be allowed to enter.
  3. DO NOT ENTER OUR BUSINESS if you are experiencing any symptoms of sickness — including fever, cough, headache, or shortness of breath. We are taking special care to screen ourselves for symptoms, and request that you do the same.
  4. EVERYONE IS REQUIRED TO PRACTICE SOCIAL DISTANCING — if you enter our building, you must maintain a 6’ distance from others wherever possible.
  5. TO MAINTAIN A SAFE ENVIRONMENT FOR OURSELVES AND OTHERS — we proactively sanitize frequently touched areas — door handles, counters, surfaces. For rentals and sales, our equipment cleaning protocol has been designed to safely sanitize the various types of professional sound equipment, using the correct disinfectant cleaners for microphones, speaker cabinets, mixing consoles, cables, etc.

Of course, we are available to assist and consult with you by phone, and via email, to attend to all your communications and sound systems needs. As we continue to reassess current events as they unfold day-to-day, please know that we are open, we are here, and we are ready to serve you.

During this challenging time that emphasizes physical isolation from one another, we firmly believe in the power of sound to connect us all — to deliver the critical information and guidance that will lift us up and help us move forward together.

Updated May 11, 2020

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