Our Current COVID-19 Policies

The State of California Public Health Directive to re-open the State is wonderful news for all Californians. The re-opening does retain some requirements as the Coronavirus is still present in our community. We are encouraging our staff and customers to proceed with patience and goodwill toward one another, and to prioritize maintaining good health.

As per the most recent Public Order Under City of Los Angeles Emergency Authority, dated June 17, 2021, our current policies and safety protocols are:

Please, do not enter our business if you are experiencing any symptoms of sickness — including fever, cough, headache, or shortness of breath. We continue to take special care to screen ourselves for symptoms — whether vaccinated or not — and request that you do the same.

We are open, but our doors are kept locked — we do not accept walk-ins. Instead, we ask that you call and arrange an appointment to pick-up or purchase equipment. It is also a good idea to call when you actually arrive at our parking lot. NOTE - all drop-offs and pick-ups of orders and shipments take place via the warehouse entrance at the South side of our building (the garage-door side of the building, next to the alley).

We recommend that masks or face coverings be worn in accordance with the guidance provided by the CDC, the CA Dept of Public Health, and the Los Angeles County Dept of Public Health. Please keep in mind that wearing a face covering is, and has always been, for the protection of others.

No one can be prevented from wearing a mask as a condition of participation in an activity or entry into our business.

It continues to be in the best interests of everyone to be mindful of social distancing. It is simply good hygiene to wash your hands often.

As per the City of Los Angeles Public Order, while community cases are lower, COVID-19 remains a concern to public health — variants of the virus remain present in the County. To maintain a safe environment for those we serve, we continue to sanitize our environment and especially frequently touched areas — door handles, counters, surfaces. For rentals and sales, we continue to maintain a high standard of care for our equipment — our cleaning protocol has been designed to safely sanitize the various types of professional sound equipment, and we use the correct disinfectant cleaners for microphones, speaker cabinets, mixing consoles, cables, etc.

All through these incredible months of the pandemic — which has really tested our courage and resilience, individually and as a community — we still firmly believe in the power of sound to connect us all — to entertain, to bring joy and comfort, to inspire, and to deliver the critical information and guidance that will lift us up and help us move forward together, post-pandemic.

Updated June 18, 2021