Our Current COVID-19 Policies — updated November 28, 2022

We are encouraging our staff and customers to continue to proceed safely during this time — with patience and goodwill toward one another — and to prioritize maintaining good health for the benefit of everyone.

As per the most recent City of Los Angeles / SAFER LA Order, Issue Date: Sept. 28, 2022, effective October 3, 2022 — our current policies and safety protocols are:

It is now strongly recommended that all persons, regardless of vaccination status, continue to wear masks or face coverings while indoors to prevent transmission to — 1) persons with a higher risk of infection (e.g., those who are unvaccinated or immunocompromised ), 2) persons with prolonged, cumulative exposures (e.g. workers), or 3) persons whose vaccination status is unknown. Wearing a face covering that covers your mouth and nose is for the protection of yourself and others.

Do not enter our business if you are experiencing any symptoms of sickness — including fever, cough, headache, or shortness of breath. We continue to take special care to screen ourselves for symptoms — and request that you do the same.

We are open, but our doors are kept locked — we do not accept walk-ins. Instead, we ask that you call and arrange an appointment to pick-up or purchase equipment. It is also a good idea to call when you actually arrive at our parking lot. NOTE — all drop-offs and pick-ups of orders and shipments take place via the warehouse entrance at the South side of our building (the garage-door side of the building, next to the alley).

It continues to be in the best interests of everyone to be mindful of social distancing. It is simply good hygiene to wash your hands often.

To maintain a safe environment for ourselves and for those we serve, we continue to sanitize our environment and especially frequently touched areas — door handles, counters, surfaces. For rentals and sales, we continue to maintain a high standard of care for our equipment — our cleaning protocol has been designed to safely sanitize the various types of professional sound equipment, and we use the correct disinfectant cleaners for microphones, speaker cabinets, mixing consoles, cables, etc.

All through these incredible months of the pandemic — which has really tested our courage and resilience, individually and as a community — we still firmly believe in the power of sound to connect us all — to entertain, to bring joy and comfort, to inspire, and to deliver the critical information and guidance that will lift us up and help us move forward together, post-pandemic.

Updated November 28, 2022

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